Frequently Asked Questions

FAQ'S

Yes, we are! If you need proof of insurance, simply email us at bestInwestvacatecleaning@gmail.com and we’ll gladly forward you all relevant documentation.

Regular cleaning is a touch-up clean for clients who need their homes maintained on a weekly, fortnightly, or monthly basis.

We assign the same cleaning team for weekly, fortnightly and monthly bookings (where possible). If your regular cleaning team is not available, we will let you know ahead of time.

All cleaners working with Best In West Vacate Cleaningare fully vaccinated against COVID-19, they are more than happy to show proof of vaccination upon entry to your home and before commencing any work. Should you have any questions relating to this, please don’t hesitate to contact us via phone or email.

Yes. Your regular cleaner may not be able to make alterations to his/her weekly schedule if we do not provide them with sufficient notice.

Yes! We will work swiftly and efficiently in the window of time you specify to get your office all cleaned up while you’re taking your lunch break.

We use 100% eco-friendly cleaning solutions to ensure that no harmful residue is left in your office after we are done.

If given permission, our cleaning teams will organise desks and tables neatly without misplacing any items.

Yes, you can trust our cleaners completely! They are also insured and bonded for added security.

Typically, the service is paid for in advance; however, we will give you a full refund if you are not satisfied with the cleaning results after availing a second service free of charge.

Yes, we do, office end of lease cleaning services are priced differently to our regular office cleans, so please get in touch with us via email or telephone to discuss pricing and how to book.

We provide commercial and office cleaning services in Perth and Surrounding area.

Well, it is not mandatory that you need to be at home during our cleaning time, even though you are welcome to be! A few customers prefer doing the cleaning while they are away for the day, whereas some like to be at home while during the process. This is purely up to you to decide. Usually, most of our customers vest us with the key to their home and we do the cleaning with utmost care.

At Best In West Vacate Cleaning, every employee undergoes a rigorous screening process, which includes an extreme criminal background check! Moreover, all our staffs that are committed to cleaning are reliable and meticulous with many years of experience in the area of sanitation. They are also fully insured and bonded. With their height of loyalty and trustworthy, they are devoted to provide happy homes. Now days, most of our customers are recommending our services to other people, as we give a nice service, depicting our professional skills and quality cleaning tools. We aim to ensure satisfaction to our customers, so that they book with us again for their cleaning services with Best In West Vacate Cleaning

We offer a professional cleaning service, making your housekeeping task an easy one! We are more inclined towards creating a sustainable environment; hence we use only eco-friendly cleaning products. Our team comprises of hard-working individuals, who are experts in cleaning. Hence, we guarantee a one of the kind cleaning services. Our main focus is to gain, top-notch customer satisfaction, with our quality cleaning service.